You may need to adjust your screen resolution on your monitor to 1024 by 768 pixels. To do this click
on Start > Settings > Control Panel > Display >
Settings, check the numbers under Screen resolution and adjust if necessary.

This means that either this function isn’t available or
certain criteria haven’t been met to enable this button. This could also mean that your access rights in the system do not allow you to access this function.

 If you forget your password, click on the Forgot Your Password? link on the enter password page. You will be asked to enter your Agent ID and click submit. A temporary PIN will be sent to your e-mail address on file in a few minutes. If you do not have an e-mail address entered in your Agent information, this feature will not work and you will have to contact BAREIS staff for help. BAREIS will not give out passwords over the phone, but will e-mail your password to your broker

To log off, or exit the program, click the LOG OFF tab in the upper right area of your screen.

To log on to Rapattoni you must enter your Agent ID (example: B0666) and your Password (example: toppro11) into the appropriate fields and click Submit. Passwords are case sensitive and if you’ve changed your password on Rapattoni using upper and lower case letters, then it must be entered the same way (example: TopPro11). Please note, if you use upper case letters in your password and have Caps Lock on, you will receive a message when logging on stating that you may want to press Caps Lock to turn it off. If your password is entirely in upper case letters, then you can ignore this message.

No, you can save the URL to your Favorites, create and save a Shortcut on your desktop, or make the BAREIS MLS your Home Page so that every time you open Internet Explorer it will open directly to it.

The site address is http://norcalmls.rapmls.com

 By running a simple one-time installation, Mac users can access the MLS using a Macintosh OSX computer and the associated Safari browser. Go to
http://www.rapattoni.com/citrix and click on About
this Site for details and complete instructions

The Rapattoni MLS system is Internet based and
does not require any software to operate. However, in order for the Rapattoni system to work at its optimum, it must be accessed through Internet Explorer. Other browsers such as Mozilla, Opera, Firefox, etc. may limit navigation throughout the site,
as they may not display drop-down menus

To modify your Agent Information, click on ADMIN and choose Modify Your Profile from the drop-down menu. Once your modifications are made, click Save
Changes at the bottom of the page. Your changes
will automatically be saved.

To change your password or e-mail address, click on ADMIN and Modify Your Profile from the drop-down menu. After making your revisions, click Save Changes at the bottom of the page. Any changes you make will take effect immediately. Note: Passwords are case sensitive. However they are entered and saved is how they will need to be entered when logging on.

            To change your phone number click on ADMIN and Modify Your Profile from the drop-down menu. Next click on the link Manage Contact Phones. On the Manage Contact Phones screen check the Delete box to the far right of the phone number you wish to change (In order to change a phone number you must first delete it and then add it back in) and then click Delete. Next, go to the upper left of the screen and type in the new phone number in the Additional Phone Information field (be sure to include the area code). After typing in the new phone number, select the Phone Type (Cell, Home, Home Office) and then click on Add. Under Select Contact Phone Numbers you can choose whether you want your phone numbers to display labeled with Cell, Home, Home Office or as Primary, Secondary, Other. Once you’ve completed making your changes click on Save, it will take you back to the Agent Profile screen where you must also click on Save Changes (lower right corner of the screen).

 To run a CMA report, you must first find and select the listings you want to use for comparison in your
report. Choose a search from the Search drop-
down menu and enter your selection criteria (be
sure to select the appropriate statuses). Click Submit. In the search results, check the box to the
right of each listing you want to include on your report. Next, click the CMA button. Select one of the CMA report options from the drop-down menu list, click Submit. Follow the instructions. For further information, use the Featured Spotlights option from the Help drop-down menu and choose CMAs

PDF (Portable Document Format) reports open in Adobe Acrobat Reader, ready to save or print. This is a standard procedure used on many Internet sites
for displaying documents. Almost all of the MLS
reports are available in HTML (Hyper Text Markup
Language) format and open directly in the browser
window. HTML reports generally load much more
quickly than the PDF reports. No other software is
required to view them but they cannot be saved. BAREIS recommends using the HTML reports because they are dynamic – they reflect the current
state of the listing. Whereas, a PDF report is static
and reflects the state of the listing at the time the
report was generated.

 E-mailing a report to a client must be conducted through Rapattoni using the e-mail function. After
viewing your search results, select the listings you
wish to e-mail by checking the small box to the far
right of each listing. Next, click on the E-mail button
towards the upper left of the screen. Select the type
of report you wish to send from the Report Option
menu (click on the down arrow to view the various
reports available), and then click on Submit. Enter
the client’s e-mail address in the To field, and, if you
like, you can type a Subject and a Short Note,
and then click on Send E-mail.

You can set up a Hotsheet by clicking on the SEARCHES menu and selecting Hotsheet drop-down menu. Fill in your
criteria. Before starting the search or after viewing the search, click on the plus sign (+) to open the Options Pane on the right side of the screen. Type a name for the Hotsheet search (up to 20 characters) in the Save as a Saved Hotsheet field and click the Save button. The next time you click on the SEARCH menu, click on Saved Hotsheets in the drop-down menu and a pop-up window containing your Saved Hotsheet Searches will open for you to choose your search. Hotsheet searches can go back a maximum of 30 days. You can save an unlimited number of Hotsheet searches For more information on Saved Searches please view number 28.from the

The Cart allows you to gather listings from different areas of the MLS into one location, so that you can run reports, create exports, send e-mails, etc. Listings can be added and removed from the Cart at any time. The system dynamically updates all listings in the Cart so the information is always
current. Listings will stay in the Cart indefinitely if the
Agent Preference – Empty Cart at Login is not selected.

You can print a county roster by clicking on SEARCH and selecting Agents/Offices from the 
drop-down menu. When the Find Agents/Offices
screen appears, choose either Agent Search or
Office Search, and then enter the county of choice
in the Counties field and click Submit. To print out a roster, check the box in the upper right corner of the screen between the Phone field and the Exports button. By checking this box, it will include all  records in the print out (you can also check mark  each individual record if you so choose). Lastly, click on the Report button to format the roster into a “printer friendly” format. You can also narrow your roster down by including a city name if you want a roster for a specific city. (The roster can also be exported into an Excel spreadsheet.)

You can change the format of your search results by
selecting another display format from the Display field above your search results. Click on the down arrow to view the choices in the drop-down menu, click on the format of your choice and then click GO.
You can also set Your Preferences to always display a specific format by clicking on ADMIN, select Your
Preferences from the drop-down menu. Next, click
on the Searching Defaults tab, and then choose
the Search Results Display Format you prefer
from the drop-down menu on the right (click on the
down arrow to display the full drop-down menu), and
then click Submit at the bottom of the page. Any
changes you make will take effect immediately.

In search results, addresses in blue indicate listings be longing to your office. Addresses in brown,
indicate listings belonging to your company.

In search results prices in red indicate a price increase, prices in green indicate a price decrease,
and prices in black indicate there were no price
changes to the list price.

The Additional Criteria button displays on each of
the searches and lets you select amenities for your
search. (Please note that the Additional Criteria
option cannot be used when selecting more than one
property type.) First specify the basic criteria you
want for your search such as Property Type, Price,
Status, etc., and then click the Additional Criteria
tab if you wish to specify amenities.

This could be due to a number of issues. If you're not using Internet Explorer you may have problems viewing reports. It could also be due to a conflict with a pop-up blocker. To view information on pop-up blockers, please click on the following link Pop-Up Blocker Info. If you continue to have problems, contact the Rapattoni Call Center.

You can save an unlimited number of searches. To
save a search, select the type of search you wish to
use from the SEARCH drop-down menu. Fill in your
criteria. Before starting the search or after viewing the search, click on the plus sign (+) to open the Options Pane on the right side of the screen. Type a name for the search (up to 20 characters) in the Save as a Saved Search field and click the Save button. The next time you click on the SEARCH menu, click on Saved Searches in the drop-down menu and a pop-up window containing your Saved Searches will open for you to choose your search

The Rapattoni system must be accessed through
Internet Explorer. Other browsers such as Mozilla,
Opera, Firefox, etc. may limit navigation throughout
the site, as they may not display drop-down menus. It could also be due to either a pop-up blocking program or security related software that is installed on your computer. Please disable your pop-up blocking program and then retry using the drop-down menus or eyeglass icon. If disabling the pop-up block solved the problem, you will need to access the pop-up blocker program and allow the norcalmls.rapmls.com site as a trusted site. 

To search the tax records, click on TAX and select Tax Search from the drop-down menu. Tax
records for specific properties can be accessed by
clicking on the tax link icon (looks like a scroll) on
search results or listing displays.

1)  Follow steps 1 & 3 as directed above

            2)  If you do not have a balance, when you click on Current Account Inquiry on the Member Account Inquiry screen it will state, “You have no open items at this time.”
 

1)  Log-in to Rapattoni, click on LINKS > MLS Links > Pay BAREIS Statement Online.

            2)  Enter your Agent ID, being sure to type the initial letter of your ID in upper case, (example: C1234 not c1234) and your MLS Password typed in lower case, and then click on Click here to authenticate.

            3)  On the Member Account Inquiry screen click on Current Account Inquiry, on the Member Open Invoices screen check the Pay box(es), enter your Visa or MasterCard number and expiration date and then click on Continue.

            4)  On the Invoices Selected for Payment screen, click on Pay Now, when the payment goes through, the Successful Transaction screen will come up and you can then exit the application.

 In addition to mailing in your payment, you can pay in
person at any BAREIS office or service centers (click
on the following link for locations http://www.bareis.
com/private/about/locations.html . You also can now
check your balance and pay online with your Visa or
MasterCard. (Please note that your BAREIS member-
ship must be active in order to pay online.)

Address changes can be made by logging onto
Rapattoni and going to Admin > Office Menu >
Modify Office Information (only the broker of record has access to make these changes). Office name changes or adding or deleting multiple offices can be done using the Office/Broker Change form (see above).

BAREIS allows members to take a leave of absence for
up to one year. You will need to submit to BAREIS an Agent Change form (see above) or an Office/Broker
Change form (http://www.bareis.com/private/member-forms/office-broker-change-form.pdf).

 BAREIS needs to be notified in writing by submitting
an Agent Change/Transfer Listing form available on BAREIS.com (http://www.bareis.com/private/
member-forms/listing-transfer-form.pdf). When transferring listings you will need to have the  Listing Transfer Form  signed by your former and current broker.

BAREIS service fees are billed quarterly with statements mailed in February, May August and November.

Input forms are available in two spots: On Rapattoni
click on LINKS > MLS Links > BAREIS Forms &
Lists and you’ll find the listing input forms under the
Listing Forms heading. Input forms are also available on www.bareis.com by clicking on the INPUT FORMS tab.

If the MLS for the county in which the property resides participates in the Reciprocal Agreement Program, then you  can place the listing on that MLS for a nominal fee. Please click on the following link for more information on the
Reciprocal Agreement Program.
 

  Non-member agent and office ID’s are entered as 999999.

Only Active listings display. If you need to access listings that are not active, click on the down arrow under Status to display the drop-down menu and select the appropriate status and click Submit.

If your listing has been cancelled for less than 30 days you will need to submit a Listing Change Form to BAREIS staff so that they can re-active it.

The listing agent/broker has a 7-day grace period beyond the expiration date to make revisions to a listing. If it is past the 7-day period you will need to submit a Listing Change Form to BAREIS. If it is within the 7-day time frame, see the answer to Q22. Bear in mind that you must change the Status first to Active, and if necessary, go back and change the status again to the desired status.

Once the above information has been entered and saved, it can only be revised by BAREIS staff. Send a completed
Listing Change Form along with the listing agreement to BAREIS

 Follow the directions above for modifying the status, choosing Sold from the Status drop-down menu. Underneath the Selling Agent ID field, click on Look Up IDs. From here you can search for both Agent and Office IDs. Once you’ve found the correct ID click on the Select button of the left of the name and the ID will auto-fill.

Only a co-listing agent that is within the same office as the primary agent has access to revising the listing. Co-listing agents from another company or with the same company as the primary agent but in a different office location do not have access rights to the listing.

To change information on a listing, from the Listings drop-down menu, choose View/Revise Your Listings. All of an agent’s Active listings will display. If you need to access listings that are not active, click on the down arrow under Status to display the drop-down menu and select the appropriate status and click Submit. When your listings appear, click on the Revise icon (notepad & pencil) next to the MLS number of the listing you wish to
revise. The Revise Listing menu displays many options for revising your listing:

To modify an information field (other than Price) – Choose Listing Information, modify the appropriate field, and then click Submit.

To modify the status – Choose Status Information, select the new status from the drop-down options and complete any other required fields, then click Submit.

To modify the Price – Choose Status Information

To upload a picture – See Q25 above.

To change pictures or picture descriptions – Choose Manage Pictures
 

Each county, and in some cases, specific areas (of a county) have scheduled weekly tours and/or tour meetings. For information on the weekly tours click on this link Tour Info to go to the tour page on BAREIS.com and select the county of your choice. You can also access the tour schedule from Rapattoni >
LINKS > MLS Links > BAREIS Forms & Lists > Tour Information.

 From the LISTINGS drop-down menu, choose View/Revise Your Listings. All of your active listings display. Next
to the desired listing number, click the Revise Listing icon (note pad & pen). On the Revise Listing screen, under
the Listing Information heading, click on Broker Tour Dates. Enter the appropriate Date and Time. You may also
enter comments (e.g. Drop your business card into the fish bowl to be eligible for a $100 raffle). When completed click on Submit.

The photo file may be too large or not an acceptable file format. Photos must be in JPEG format. The maximum
size limitation for a photo is 2MB. The maximum width for property photos is 400 pixels wide and 300 pixels high.
The maximum width for an agent portrait is 200 pixels. If you receive an error message with the Error Code 0, it is
because the photo image is too large and needs to be reduced.

Before uploading a photo, the listing must already be entered and saved on the MLS. The digitized photo to be
loaded must be saved on your computer or on a disk or CD. To upload a property photo:

                 1)  Click on LISTINGS and select View/Revise Your Listings from the drop-down menu and  then select  Upload.

                 2)   Click on the Revise Listing icon (note pad & pen) next to the Listing # and then click on Upload under the Pictures heading. Next, click on Browse to locate the photo file. Once you’ve located and selected the appropriate image file, the file name will then appear in the File name: field at the bottom of the dialog box. Click on Open, and then click on Upload Picture and it will display the photo to be loaded.

                 3)  Click OK to attach the picture.

Duplicate listings are not allowed unless pre-approved by BAREIS staff. When entering a listing, the Rapattoni
system will search for duplicate listings and not allow a listing to be entered if it already exists in the database.
If you receive a duplicate error message when adding a new listing, it could be for several reasons. Contact BAREIS
staff for assistance

 When entering a new listing, the Rapattoni system attempts to validate the address information against a national
address database in order to determine it geographic codes, which are needed in order to perform searches based on radius or map. If the address cannot be validated, the system displays the above message. Contact BAREIS
for further assistance.

Unapproved listings are listings that have future on market dates. These listings cannot be viewed by agents or the public until it reaches the on market date.

Incomplete Listings are listings that were only partially entered. They are not active in the MLS and cannot be
included in searches.

In order to auto-fill data from the tax records you must enter in a parcel number (APN) on the Enter New Listing screen. If you don’t know the APN, click Search County Records (the Enter New Listing screen), and then enter in the property address or owners name on the Search Tax Records Realist screen and then click on Submit. When the search is completed, the MLS Realist Auto pop screen will appear with the results. You can either click on the
APN, to verify that this is the correct property, or click on Select to populate the APN field and then click Next.

Once you have entered the information that you have, click on the Save Listing as Incomplete and Exit button. Your listing will be given a Listing #.  You can retrieve and complete the listing by clicking on the LISTINGS button
and selecting Incomplete Listings from the drop-down menu. Highlight the correct listing and click Revise. After
all information has been entered correctly, click Submit.

 The Rapattoni system must be accessed through
Internet Explorer. Other browsers such as Mozilla,
Opera, Firefox, etc. may limit navigation throughout
the site, as they may not display drop-down menus. It could also be due to either a pop-up blocking program or security related software that is installed on your computer. Please disable your pop-up blocking program and then retry using the drop-down menus or eyeglass icon. If disabling the pop-up block solved the problem, you will need to access the pop-up blocker program and allow the norcalmls.rapmls.com site as a trusted site

When possible, BAREIS negotiates with vendors of real estate related software to offer their products to BAREIS
members at a reduced price, or as an added benefit of BAREIS membership. The products available are:

·         TrueForms – BAREIS real estate forms and contract software is available online and as program downloads off of the Rapattoni system and is free of charge to BAREIS members. Access online through the Rapattoni system LINKS > MLS Links > TrueForms Online. You will need to log-in with your Agent ID and the Password you use to access Rapattoni. Please note that if you choose to access TrueForms online you will be required to install a plug-in before gaining access. The plug-in is available after logging in to TrueForms and appears under the Start TrueForms Online button.  TrueForms technical support number is 303-774-7150.

·         Wireless Access to Rapattoni – If you have a Web-enabled cell phone with PDA features, or a similar device with a wireless browser that can connect to the Internet, you can search the MLS in real time. Enter http://norcalmls.rapmls.com/pda into the Internet browser, and then log on with your agent ID and password. Free of charge to BAREIS members.

·         Pocket Real Estate – Software that interfaces with the MLS database and allows data download to a handheld device, such as a PalmPilot. Special BAREIS member prices available. For more information call 510-580-9870 or go online at www.pocketrealestate.com.

·         Pocket MLS – Access full MLS from anywhere with this wireless system. Special BAREIS member prices available. For more information call 408-738-1111 or go online at www.baynetsites.com.

·         Exports – The ability to export data from the Rapattoni system to interface with other productivity software products is also available for HP Marketing Assistant, Realty Tools, DeLorme Street Atlas, Microsoft Streets & Trips, Lightning CMAplus, Lightning 2000 and HanDBase.

The simplest way to put IDX listings on a site is by creating an IDX link through Rapattoni. After the link has been
created it can be e-mailed to your Web master for posting to your site. Directions for creating an IDX link on Rapattoni can be found by clicking on LINKS > MLS Links > BAREIS Forms & Lists, under the Miscellaneous
heading click on IDX Set-Up Instructions

 IDX stands for Internet Data Exchange and is a cooperative Internet advertising program. To participate, brokers must opt-in by signing the IDX/Reciprocal/Cooperative Advertising agreement (click here for the form
http://www.bareis.com/private/input-forms/reciprocal-listings.html ). This permits the broker and the agents in his/her office to advertise the listings of competing brokers on their Website. In turn, by opting-in, they agree that theirlistings can also be advertised on competing brokers’ site. Only listings of brokers that have agreed to participate in the plan may be displayed on IDX Internet sites. Agents may not participate unless the broker has signed a written
agreement to participate.

  1)   Pull up the listing on Rapattoni so that the photo displays and place the cursor over the photo and Right Click the mouse

2)   After Right Clicking the mouse a pop-up menu will come up, highlight and click on E-mail Picture…

3)   When the “Send Pictures via E-Mail” dialog box appears check Make all my pictures smaller and then click on OK

4)   An e-mail message screen will appear with the property MLS number in the Subject line and the photo will appear in the Attachments line. Type in “BAREIS” In the Subject line after the MLS number. Type a message stating the MLS number and the property address and ask that the photo be manually loaded to REALTOR.com. Be sure to include your name and contact information. Photos will be loaded between 6 a.m. & 3 p.m.

5)  Type in the e-mail address images [at] realtor [dot] com and click Send
 

REALTOR.com loads the photos separately from the listing information. If the listing photos haven’t appeared after 3 days, then you can e-mail REALTOR.com the photo and ask that they manually upload them to your listing. (REALTOR.com only includes 1 listing photo, the primary photo, unless you have purchased a special package from them.) Please note the following instructions.

Full address includes the county, city, zip code, house number and street name. Partial includes only the county,
city and zip code.

Bring up the listing and click on the revise icon (notepad & pencil) next to the listing number. From the Revise
Listing screen click on Listing Information and then scroll down to the field Pass to Internet. In order for the
listing to appear on the Websites in which BAREIS participates, Yes must appear in the field - Pass to Internet.
New listings upload to GreatHomes.org on the half hour. Other sites may take up to 24-72 hours before new
listings are uploaded.

When you select Yes - Pass to Internet, the listing goes onto ALL of the participating public Websites. There is no
option to pick and choose the individual sites you wish the listing to appear on. It is all or nothing.

 You can find a list of the public Websites in which BAREIS participates by logging-on to the Rapattoni system and
 then clicking on the LINKS button > MLS Links > BAREIS Forms & Lists > List and Definitions –Participating Websites. Currently BAREIS participates on the following public Websites:
                        GreatHomes.org www.greathomes.org
                        Realtor.com www.realtor.com
                        Homeseekers.com www.homeseekers.com
                        The Press Democrat http://www1.pressdemocrat.com
                        Petaluma360.com www.petaluma360.com
                        Rapattoni Public Access http://norcalmls.rapmls.com)
 

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 You can print a county roster by clicking on SEARCH and selecting Agents/Offices from the
drop-down menu. When the Find Agents/Offices
screen appears, choose either Agent Search or
Office Search, and then enter the county of choice
in the Counties field and click Submit. To print out
a roster, check the box in the upper left corner of the screen between the Phone field and the Exports button. By checking this box, it will include all records in your print out (you can also check mark each individual record if you so choose). Lastly, click on the Report button to format the roster into a “printer friendly” format. You can also narrow your roster down by including a city name if you want a roster for a specific city.
 

The Rapattoni users’ manual is available for viewing
and printing by clicking on the HELP button and
selecting Printable Documentation from the drop-
down menu and clicking on the subject of your choice (CMA, Enter Listings, Reports, etc.). To print
the manual in its entirety, scroll to the bottom of the
page and click on Rapattoni Printable Documenta-
tion (please note the manual is 75 pages).

 Go to BAREIS.com (http://www.bareis.com/private/
rapattoni/training.html) and click on the blue button
corresponding with the county in which you wish to
take the training class to display the monthly
training calendar. You can also access BAREIS.com through the Rapattoni system click on
LINKS > MLS Links > BAREIS.com > MLS System Training > Rapattoni Training Schedule

 For additional assistance, click on the HELP button
on Rapattoni and select from several Help options in
the drop-down menu (Online Help, Feature
Spotlights, Contact MLS Support, Printable
Documentation, etc). You can find information on
technical support hours and contacts on BAREIS.com (http://www.bareis.com/private/help-desk/tech-support.html) and on Rapattoni > LINKS
> MLS Links > BAREIS 4Forms & Lists -
Miscellaneous > Tech Support.