Guidance And   Information

Guidance on Property Showings during Shelter in Place Order

Open Houses & Showing/Touring Properties

In person showing and touring of properties should not be conducted while the California shelter in place order is in effect, as they are not included in the list of “essential activities”.

Please update your listings. Change showing instructions to:

  • Do not Show
  • Contact Listing Agent
  • See Confidential Remarks

Broker Tours Suspended

Broker tours have been suspended until further notice by the local organizations that govern these tours. As an alternative to in-person showings, open houses and broker tours, many agents are utilizing walkthrough videos and virtual tours.

Walkthrough Videos & Virtual Open Houses

If you have a virtual tour or home walk-through video, you may add a link to:

  • Public Remarks
  • Open House Comments
  • Broker Tour Comments
  • Virtual Media field
  • Confidential Remarks

You may also use the Open House feature to promote a virtual Open House and live stream a walk through by the seller. Please be aware that Zillow is no longer displaying Open Houses.

Managing Listings during the Shelter in Place Order


Many members have had questions about how they can manage Days on Market (DOM) and Cumulative Days on Market (CDOM) counts for their listings in BAREIS. The Board of Directors recently considered a request to pause DOM across every status in BAREIS. After careful consideration, the decision was made to not pause the DOM count for Active or Contingent listing status, as the MLS is tasked with preserving the historic records of listings in our system. Click here to read more about DOM/CDOM. BAREIS wants to keep you fully informed as the trusted, knowledgeable advisor on your marketplace.

Agents wanting to pause DOM/CDOM count and utilize the MLS to expose their listings to other real estate professionals continue to have the ability to utilize the Coming Soon or Temp Off Market statuses.

Here’s additional information that will help you manage your listings throughout this emergency period:

Coming Soon Status:

  • DOM & CDOM do not count
  • Maximum Coming Soon status time increased from 30 days to 100 days
  • Listing agent will need to change On Market Date to increase Coming Soon period
  • Viewable by all BAREIS members & their clients
  • Does not pass to Internet

Temp Off Market Status:

  • Temp Off Market Status indicates there is a binding agreement between the listing broker and the seller and the listing may not be solicited by other brokers/agents
  • DOM & CDOM counts are paused and will resume when the listing is returned to Active or Contingent status
  • You may indicate in the Confidential/Showing Instructions whether the seller will consider offers or allow showings while Temp Off Market
  • No exclusion is required
  • There is no time limit on how long a listing remains in this status

Withdrawn/Cancelled Status:

  • Withdrawn/Cancelled status indicates the property is no longer under a valid listing contract
  • If the property remains under a listing contract after being withdrawn from the MLS, an MLS exclusion form is required
  • Must remain out of the MLS over 10 days before a new listing can be created in BAREIS
  • DOM will reset if listing is off the MLS for over 10 days
  • DOM & CDOM will both reset if listing is off the MLS for over 30 days

Here is a link to a flyer that explains the differences between Temp Off Market status and Withdrawn/Cancelled status in greater detail.

Active Status:

  • DOM & CDOM continues counting until changed to Temp Off Market, Pending, Sold or Withdrawn/Cancelled status
  • Passes to internet sites if you enter Pass to Internet = Yes


Why Isn’t BAREIS Pausing DOM/CDOM on Active Status Listings During the Shelter in Place Order?

The Board of Directors considered the idea of pausing days on market counts across all statuses, recognizing that MLS is an important marketing tool during this period when marketing properties is extremely difficult. Their decision to not pause DOM/CDOM counts for Active and Contingent status listings was based on the following considerations:

  • There is no meaningful competitive advantage to reducing the DOM/CDOM count since the pandemic is impacting everyone equally in that marketplace. All listings in that area will experience the same showing restrictions and agents and buyers will understand that a DOM/CDOM count is a reflection of the SIP order at the time the property was Active in the MLS, not of the desirability of the property.
  • Pausing DOM/CDOM in the MLS will not pause the numbers the consumer sees on the internet. Public websites create their own “Days on Site” count—they do not receive DOM/CDOM from BAREIS. DOM/CDOM counts in BAREIS are viewed only by BAREIS users and their clients.
  • Losing accurate DOM/CDOM count would erode consumer confidence in the real estate professional. If DOM count is paused for Active statuses in the MLS, yet the consumer sees Days on Site continue to count on the internet, the consumer will have more knowledge about the property than their agents. Accurate MLS data helps ensure the agent remains the most informed, trusted advisor.
  • Pausing DOM/CDOM creates an inaccurate record of the data in the system. It is critical to protect the ability of the real estate professional to accurately track what is happening in their marketplace. As this crisis subsides, the DOM/CDOM counts will be valuable information for agents to use to identify and understand the impact the pandemic had on listings in their area.
  • Pausing DOM/CDOM count across statuses that normally count DOM/CDOM is a major technological challenge. The MLS system was not designed to be able to turn this count off, and to do so would likely skew the number to the point of making it meaningless when the counter is turned back on.

You may have heard that other MLSs are pausing DOM/CDOM counts for Active listings. This is not the industry standard or considered an industry best practice. In fact, we are aware of only 2 MLSs in the United States that are freezing DOM for Active listings and SFAR is not one of them.

We are continuing to explore other solutions and we continue to discuss best practices with other MLSs across the country. In the meantime, our system allows you to market the property to other real estate professionals without accumulating DOM/CDOM by choosing Coming Soon or Temp Off Market statuses.

The BAREIS Board of Directors and staff understand the extremely challenging circumstances that you are facing under the COVID-19 pandemic and Shelter in Place orders and it is our goal to address your needs and concerns in a timely and meaningful manner while maintaining the database of property information that members rely on to make the market work.


Showings, Counting DOM/CDOM and Off Market Listings During Pandemic

by BAREIS Marin County Directors Yoko Kasai, Jenn Pfeiffer & Barry Crotty

We don’t have a manual that says “Do THIS in the case of a pandemic” so we are all doing the best we can; adjusting as news and directives come to us, trying to serve our clients and protect ourselves, our loved ones, and our businesses in the best way possible. As BAREIS board members, we can honestly say that all positions, challenges, questions and alternatives are being reviewed by our CEO, KB Walter and the Directors with great thoughtfulness. We just can’t please everyone.

First of all, as of this writing, the Governor has deemed Real Estate as non-essential and as such, we are not supposed to be showing homes, holding open houses, and conducting inspections. If that’s the case, why are there still Active listings? Well, one of those reasons might be that the Seller simply HAS to sell. Otherwise, why would we not shelve the property into a Temporarily Off Market, Coming Soon, or Withdrawn status? If, as a profession, we are not allowed to operate, then those who choose to be out there not heeding advice and endangering those who they’re in contact with. We say that without judgement, however all indications are that this is the sobering truth and we should be complying by sheltering in place.

As it pertains to freezing DOM, KB along with 6 other MLSs have discussed the issue at great length. All except for 1 MLS (MLS Listings) has decided not to freeze DOM. She has put together a list of reasons which led to the decision which you can access at and share with your colleagues or clients. It is our job as agents to look at these longer DOM during this time and educate our clients about the reality of this period of time. Most likely the pandemic is to blame; not because something is “wrong” with the property. If your clients choose to be on the market as an Active listing at this time, then so be it but they can’t have it both ways. In a few years, we will look back at this time and have a clear picture of the market as it actually was.

We have also heard several concerns expressed over coronavirus and off-market listing ability. Be clear, that one does NOT have to do with the other. Using COVID-19 as a reason to sell off-market just isn’t valid. We’re not supposed to be engaging in real estate related sales activities during this time. Simply explain to your clients their options and perhaps encourage trying the Coming Soon status if they want exposure to the agent community. You now have up to 100 days in that status where you can set the showing parameters, accept offers and not have the listing populate to the public facing portals.

BAREIS understands that there are circumstances where it makes sense for a seller to sell their home without exposing it onto the MLS. BAREIS has NOT taken that ability away from anyone at this juncture. The new Clear Cooperation Policy from NAR does not apply to BAREIS and we are taking a wait and see position at this time. When enforcement of Clear Cooperation kicks into play in May, we have the luxury of evaluating the interpretation and the practicalities of such rules against reality. And by the way, the current BAREIS platform allows you and your seller to set parameters on showings and open houses along with how the property is exposed to the public facing portals. It treads on dangerous ground of Fair Housing laws if you and your clients choose to only market to those who you deem “luxury” agents or buyers.

Please know that these decisions don’t come lightly. As BAREIS Board members, we are encouraged by the ongoing dialogue that helps us shape our next steps. We do it to preserve data integrity and we also want to be mindful of how to best serve you, our members. Like we said before, we can’t please everyone, but we do take each comment seriously. As always, further communication is welcome but please be kind and don’t necessarily shoot the messengers.

Your BAREIS Marin County Directors,

Yoko Kasai, Front Porch Realty Group  Jenn Pfeiffer, Corcoran Global Living  Barry Crotty, Coldwell Banker

We are here for you!

While all BAREIS MLS offices are now closed in accordance with the shelter in place orders, rest assured that we are still here to assist you. Our employees are working from home with full phone and email capabilities. You can reach us at 707-575-8000 during regular business hours or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..