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For Information on Managing Listings and BAREIS guidance on Property Showings, please view this page.
BAREIS cares about the health of our staff and the real estate community.
BAREIS services and support are provided remotely.
Please call 707-575-8000 for assistance.

Guidance & Information

Guidance on Property Showings

Open Houses & Showing/Touring Properties

According to the California Department of Public Health (CDPH) website , California met the criteria to fully reopen the economy on June 15th. All industries across the state can return to usual operations with common-sense risk reduction measures such as masking and vaccinations.

The California Association of REALTORS® June 15th Reopening: Open Houses and Showings Quick Guide provides additional guidance for agents.

As always, agents showing property must ensure they are following the showing instructions posted in the MLS before entering or touring a property, as the seller may impose stricter safety and cleaning measures than the minimums required by state or local regulations.

Broker Tours

The In-Person Broker Tour feature has been turned on in the BAREIS Plus system. Please observe your local broker tour customs as well as all CDC, state, and county health guidelines. Until you are informed differently by your local Association of REALTORS®, please assume your Association will continue with Virtual Broker Tour meetings.

Walkthrough Videos & Virtual Open Houses

If you have a virtual tour or home walk-through video, you may add a link to:

Virtual Media field – The first media entered will pass to most public sites
Open House
Confidential Remarks

Open House on REALTOR®.com

Realtor.com will display links from the MLS for In-Person Open House, Virtual 3-D Tour and Virtual Open House
Realtor.com will remove links to virtual media, including virtual tours, from the Marketing Remarks field
Realtor.com allows scheduling a live, virtual walk through using Zoom, Google Meet/Hangouts, Webex, BlueJeans, Join.me, Zoho meeting
Please visit Realtor.com for detailed information

C.A.R.’s Open House and Showing Rules

The CALIFORNIA ASSOCIATION OF REALTORS® has published Open House and Showing Rules that reflect the changes that went into effect May 12, 2021. View CAR’s Quick guide

CBS Instructions

Are your sellers nervous about placing a lockbox to allow showing? Activate the Call Before Showing (CBS) CODE to control access to your lockbox.

What is a CBS Code?

The CBS code (Call Before Showing) allows the listing agent to control lockbox access by requiring the showing agent to call the listing agent to obtain a code before opening the lockbox. The showing agent will not be allowed access to the key container without entering the CBS code into the lockbox.

I am a listing agent. How do I find the CBS code for my lockbox?

Every SUPRA lockbox is programmed with a CBS code.

Supra eKey users will find the CBS code for each box in their Inventory with the eKey app:

Open the Supra eKEY app and select My Keyboxes.
Select the box’s serial number.
Click Edit at the bottom of the screen.
Select Require CBS. (If you don’t want to activate the CBS code, do not click Program at the bottom.)

Xpress Key users will find CBS codes for their lockboxes online at SupraWeb: http://www.supraekey.com/Pages/Home.aspx You will need to enter the serial number of the lockbox and shackle code.

How do I activate (or disable) the CBS code for my lockbox?

Supra eKey users can activate the CBS code in their lockbox with the eKey app if they are in front of the lockbox:

Turn on the lockbox.
Open the Supra eKEY app and select My Keyboxes.
Select the keybox you want to activate the CBS code for.
Select Program Keybox.
Select Require CBS to enable or disable.
Select Program.
Enter shackle code.

Supra Xpress key users will not be able to enable or disable the CBS Code for their lockboxes without bringing the lockbox into a BAREIS office or service center for programming (this service is not available while Shelter in Place orders are in effect).

How will showing agents know that my lockbox requires a CBS code to access the property?

Listing agents using the CBS code feature should indicate that a CBS code is required in the listing’s Confidential Showing Instructions field. Be sure to indicate whether you want the showing agent to call you or text you to obtain the CBS code.

** Do not put the actual CBS code in the confidential remarks.

I am a showing agent. How will I know whether a lockbox requires a CBS code?

The listing agent using a lockbox with the CBS code feature enabled should indicate that a CBS code is required in the Confidential Showing Instructions of the listing.

How will I obtain the CBS code if I want to view a listed property?

Please contact the listing agent for a CBS code. Only the listing agent will be able to provide you with the CBS code to access their box. Neither BAREIS nor SUPRA will be able to provide this information to you.

I am a showing agent at the property and I know the CBS code. How do I enter a CBS code into my Supra key?

Start the Obtain Key operation in the key.
Enter the CBS code when prompted.
Follow the standard procedure to release the key container.

XpressKEY users

Turn the XpressKEY on.
Tap the arrow for more options.
Tap Next.
Tap CBS.
Type in the CBS code and tap Enter.
Tap Done to exit
Follow the standard procedure to release the key container.

You can reach Supra directly by calling 877-699-6787.

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While all BAREIS MLS offices are now closed in accordance with the shelter in place orders, rest assured that we are still here to assist you. Our employees are working from home with full phone and email capabilities. You can reach us at 707-575-8000 during regular business hours or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Managing Listings during the Shelter in Place Order

DOM/CDOM

Many members have had questions about how they can manage Days on Market (DOM) and Cumulative Days on Market (CDOM) counts for their listings in BAREIS. The Board of Directors recently considered a request to pause DOM across every status in BAREIS. After careful consideration, the decision was made to not pause the DOM count for Active or Contingent listing status, as the MLS is tasked with preserving the historic records of listings in our system. Click here to read more about DOM/CDOM. BAREIS wants to keep you fully informed as the trusted, knowledgeable advisor on your marketplace.

Agents wanting to pause DOM/CDOM count and utilize the MLS to expose their listings to other real estate professionals continue to have the ability to utilize the Coming Soon or Temp Off Market statuses.

Here’s additional information that will help you manage your listings throughout this emergency period:

Coming Soon Status:

DOM & CDOM do not count
Maximum Coming Soon status time is 30 days
Viewable by all BAREIS members & their clients
Does not pass to Internet

Temp Off Market Status:

Temp Off Market Status indicates there is a binding agreement between the listing broker and the seller and the listing may not be solicited by other brokers/agents
DOM & CDOM counts are paused and will resume when the listing is returned to Active or Contingent status
You may indicate in the Confidential/Showing Instructions whether the seller will consider offers or allow showings while Temp Off Market
No exclusion is required
There is no time limit on how long a listing remains in this status

Withdrawn/Cancelled Status:

Withdrawn/Cancelled status indicates the property is no longer under a valid listing contract
If the property remains under a listing contract after being withdrawn from the MLS, an MLS exclusion form is required
Must remain out of the MLS over 10 days before a new listing can be created in BAREIS
If a new listing is created in BAREIS after 10 days, DOM count will reset to zero on the new listing
If a new listing is created in BAREIS after 30 days, DOM & CDOM counts will reset to zero on the new listing

Here is a link to a flyer that explains the differences between Temp Off Market status and Withdrawn/Cancelled status in greater detail.

Active Status:

DOM & CDOM continues counting until changed to Temp Off Market, Pending, Sold or Withdrawn/Cancelled status
Passes to internet sites if you enter Pass to Internet = Yes

Status	DOM/CDOM	Allowed Time	Active Listing Contract	Pass to Internet
Coming Soon	Zero, until On-Market Date	30 Days Maximum	Required	No
Active	Counts Normally	Until Expiration Date	Required	Yes
Temp. Off-Market	Paused; Resumes counting with On-Market Status	Until Expiration Date	Required	No
Withdrawn/Cancelled	Stopped	Indefinite	Cancelled - Must provide exclusion if a new listing contract is executed	No

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Editorial

Appraisers need photos for Coming Soon and Sold Off MLS listings

As you are probably aware appraisals will be performed as an exterior only or desk top valuation to comply with the shelter in place orders and promote the best practices of breaking the chain of transmission of coronavirus.

Both FNMA and FMLC have issued guidance to lenders allowing these valuation products. Lenders are requesting exteriors and desktop appraisals for their purchases and refinances. No one is forced to do an interior inspection and its is widely discouraged. Appraisers will be referencing images for both subject and comparables when they are available in MLS to complete these assignments. Generally, most listings have ample images and as a working appraiser, I am grateful for the photographic detail.

I am making the suggestion for off-market sales that exterior images and a few representative interior images be added to the listings. In particular - kitchens, baths and a view image. This will become increasingly important in the months to come as the sold comparables of both on and off-market transactions will become important comparables for future use.

Respectfully -

Mark Lindsay

Appraiser

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Government Resources

Federal & State Resources:

The federal government has deemed Real Estate an essential business: View Advisory Memorandum

Center for Disease Control and Prevention (CDC) COVID-19 website.

California Department of Public Health COVID-19 website.

California COVID-19 Blueprint for a Safer Econom website.

California Department of Public Health and Cal/OSHA's COVID-19 Industry Guidance for Real Estate Transactions: PDF Document.

County Resources:

Marin County: View Website

Marin County’s Shelter-In-Place Order identifies real estate agents enabling residential transactions (including rentals, leases, and home sales) as essential businesses and places the following restrictions on residential real estate activity:

Appointments and other residential viewings must only occur virtually.
If a virtual viewing is not feasible, by appointment with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit.
In-person visits are not allowed when the occupant is present in the residence.

While working, real estate professionals are required to prepare and post a “Social Distancing Protocol” and comply with the Social Distancing and Hygiene Requirements identified in the Order.

No in-person open houses or broker tours may occur during the Shelter-In-Place Order.

The Shelter-In-Place Order will continue to be in effect until it is rescinded, superseded, or amended in writing by the Health Officer. The full text of the order is available online: https://coronavirus.marinhhs.org/marin-public-health-order-may-15-2020

If a real estate agent must enter a home, it is important to follow the California Department of Public Health and Cal/OSHA's COVID-19 Industry Guidance for Real Estate Transactions: https://covid19.ca.gov/pdf/guidance-real-estate.pdf

Please note: The SIP Order currently in effect in this market may impose additional restrictions or obligations on real estate professionals that have not been identified by BAREIS in this communication. You are encouraged to consult with your broker or an attorney to ensure you are conducting business in accordance with the SIP order currently in effect in this market.

Mendocino County: View Website

Mendocino County’s Shelter in Place Order identifies real estate agents & brokers enabling real estate transactions (including rentals, leases, and sales) as essential businesses and places the following restrictions on residential real estate activity:

Residential viewings must only occur virtually, if feasible.
In person viewing must be made by appointment and include no more than two visitors at a time residing within the same household or living unit and one individual showing the unit.
The person showing the property must ensure that every surface touched during a viewing is disinfected, that everyone present for the viewing wears a facial covering at all times, and that social distancing requirements are adhered to at all times.
In person viewing is not allowed when occupant is still residing in residence.

While working, real estate professionals are required to prepare and post a “Social Distancing Protocol” and comply with the Social Distancing and Hygiene Requirements identified in the Order.

No in-person open houses or broker tours may occur during the Shelter-In-Place Order.

The Shelter-In-Place Order will continue to be in effect until it is rescinded, superseded, or amended in writing by the Health Officer: The full text of the order is available online: https://www.mendocinocounty.org/home/showdocument?id=35758

Napa County: View Website

Napa County’s Shelter-In-Place Order identifies real estate agents enabling residential transactions (including rentals, leases, and home sales) as essential businesses and places the following restrictions on residential real estate activity:

Residential viewings should occur virtually as much as possible.
In-person real estate viewings should be by appointment only with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit.
In-person visits are not allowed when the occupant is still residing in the residence unless gloves, masks and shoe coverings are worn during the visit, there is no contact with staging items or personal property during the showing, and the seller or landlord cleans the property after the visit, with products on the Environmental Protection Agency’s approved list of disinfectants, paying close attention to the areas that may be commonly touched such as door knobs, handles, counter tops, and staging items.

The Shelter-In-Place Order remain in effect until it is rescinded or amended. The full text of the order is available online: https://www.countyofnapa.org/DocumentCenter/View/17112/Shelter-at-Home-Order-6-19-2020--?bidId=

Napa County Guidance to the Real Estate Industry: https://www.countyofnapa.org/DocumentCenter/View/17248/Guidance-to-the-real-estate-industry-PDF

No in-person open houses or broker tours may occur during the Shelter-In-Place Order.

Please note: The SIP Order currently in effect in your market may impose additional restrictions or obligations on real estate professionals that have not been identified by BAREIS in this communication. You are encouraged to consult with your broker or an attorney to ensure you are conducting business in accordance with the SIP order currently in effect in your market.

Solano County: View Website

Solano County’s Public Health Order establishes that real estate businesses must follow the guidelines established by the California Department of Public Health and Cal/OSHA for the real estate industry: https://covid19.ca.gov/pdf/guidance-real-estate.pdf

The Shelter-In-Place Order is expected to remain in effect until the California State of Emergency is lifted and the California Stay at Home Order is rescinded. The full text of the order is available online: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=32443

No in-person open houses or broker tours may occur during the Shelter-In-Place Order.

All real estate professionals operating in Solano County are required to follow the California Department of Public Health and Cal/OSHA's COVID-19 Industry Guidance for Real Estate Transactions: https://covid19.ca.gov/pdf/guidance-real-estate.pdf

Sonoma County: View Website

Sonoma County’s Shelter-In-Place Order establishes that real estate businesses must follow the guidelines established by the California Department of Public Health and Cal/OSHA for the real estate industry: https://covid19.ca.gov/pdf/guidance-real-estate.pdf

The Shelter-In-Place Order is expected to remain in effect until the California State of Emergency is lifted and the California Stay at Home Order is rescinded. The full text of the order is available online: https://socoemergency.org/order-of-the-health-officer-c19-15-stay-well-sonoma-county/

No in-person open houses or broker tours may occur during the Shelter-In-Place Order.

All real estate professionals operating in Sonoma County are required to follow the California Department of Public Health and Cal/OSHA's COVID-19 Industry Guidance for Real Estate Transactions: https://covid19.ca.gov/pdf/guidance-real-estate.pdf

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